John Baker’s takedown of bad airline math topped our list of this week’s stories. Is anyone surprised?
The story detailed one Delta passenger’s experience of an involuntary downgrade, which was followed by a $100 refund. The ticket had cost $1,082.
Read more “Something just doesn’t add up here”
What’s your secret?
For years, readers have asked me how I’m able to successfully fix so many consumer problems. (Not all of them, of course, but many.)
Read more “How to fix any consumer problem now”
You did it.
In less than two weeks, you helped us raise enough money to keep the site running for another six months. Many thanks to everyone who supported us financially.
Read more “Thank you”
This week’s top story was Charlie Leocha’s takedown of airline seat “densification” and what it means to you.
His recommendation? If you want more generous seats, fly Southwest Airlines.
Read more “You can do something about smaller seats and substandard service now”
What does the TSA and the Knee Defender have in common? They’re both incendiary topics on this site.
I’m putting them together today for a good cause.
Read more “Here’s what happens when you put the TSA and Knee Defenders in the same story”