Something just doesn’t add up here

John Baker’s takedown of bad airline math topped our list of this week’s stories. Is anyone surprised?

The story detailed one Delta passenger’s experience of an involuntary downgrade, which was followed by a $100 refund. The ticket had cost $1,082.
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How to fix any consumer problem now

What’s your secret?

For years, readers have asked me how I’m able to successfully fix so many consumer problems. (Not all of them, of course, but many.)
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Thank you

You did it.

In less than two weeks, you helped us raise enough money to keep the site running for another six months. Many thanks to everyone who supported us financially.
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You can do something about smaller seats and substandard service now

This week’s top story was Charlie Leocha’s takedown of airline seat “densification” and what it means to you.

His recommendation? If you want more generous seats, fly Southwest Airlines.
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Here’s what happens when you put the TSA and Knee Defenders in the same story

What does the TSA and the Knee Defender have in common? They’re both incendiary topics on this site.

I’m putting them together today for a good cause.
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