Is Avis’ 42 euro “referral” fee in Milan a scam?

Italy’s infamous restricted traffic zones have struck again, this time snagging Douglas Schmucker, an unsuspecting Avis car rental customer. Read more “Is Avis’ 42 euro “referral” fee in Milan a scam?”

Who’s scamming me — the Bologna police or Hertz?

When Walter Heleen returned from Italy last May, he thought he’d paid all of his bills. But there was just one more thing to settle up. OK, maybe two.
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The hotel costs a little more but don’t worry, the miles are “free”

If you read this site, you know in which direction I lean. I believe most frequent flier and stayer programs unnecessarily divide us into castes, compel us to make mindless purchases, and encourage arrogant, entitled behavior.

So when David Chen recently asked me if he should pay for miles, my immediate and reflexive answer was: Probably not.
Read more “The hotel costs a little more but don’t worry, the miles are “free””

“How can this be legal?”

For some reason, passengers still think they’re being scammed by airlines when it comes to seat assignments.

They feel that way despite all the helpful comments from industry insiders who say the flying public should just read the fine print when they book a ticket. And they feel that way despite the argument that charging extra for seat assignments represents the free market at its best.
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Who knew playing musical chairs could be so profitable?

Are advance seat reservations a scam? To many readers of this site, they are. Period.
Read more “Who knew playing musical chairs could be so profitable?”