Post-vacation regret: Snagged in the old timeshare trap!

Sabrina Cousins recently enjoyed an “amazing” trip to Puerto Vallarta. She had such a wonderful time that she ended her stay by purchasing an expensive Palladium Travel Club membership. But back home Cousins came down with a terrible case of post-vacation regret. And she wants us to help pull her out of the timeshare trap into which she and her husband fell. Read more “Post-vacation regret: Snagged in the old timeshare trap!”

An Expedia error, a canceled vacation and a $1,300 loss? Not so fast!

Sheila Couch is looking forward to a tropical island getaway with her beau when a work-related emergency puts a sudden end to their plans. Believing that the Expedia insurance she had purchased will protect her prepaid fees for this trip, she files a claim for a refund. But will an Expedia error lead to a $1,300 loss? Read more “An Expedia error, a canceled vacation and a $1,300 loss? Not so fast!”

Lured by a $200 Southwest Chase Visa credit. So where is it?

The Southwest Chase Visa credit offer Valerie Schreck saw looked too good to be true, as affinity credit card offers often do.

Apply for the card now, the pop-up on Southwest.com promised her, and she could save $200 on her flight.

She applied for the card, only to discover the offer was too good to be true. The $200 credit never showed up. Read more “Lured by a $200 Southwest Chase Visa credit. So where is it?”

Can VRBO solve this urgent vacation rental problem?

John Duncan has an urgent vacation rental problem. The owner of the property has gone into radio silence and Duncan doesn’t think he’ll have anywhere to stay. Can he get a refund before his vacation is ruined? Read more “Can VRBO solve this urgent vacation rental problem?”

What happens when Holland America changes the port?

When Holland America changes the port for a Chilean cruise, Robert Houston and his wife have to scramble to change their tickets. Should the cruise line help them, or are they on their own? Read more “What happens when Holland America changes the port?”

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