There is something really strange about this Airbnb problem

There is something strange about Wendy Wang’s Airbnb problem. She and her husband booked a rental in Melbourne, Australia, but her host canceled the reservation at the last minute. What happened next though is truly perplexing. Wang says rebooking confusion led the couple to confirm a replacement property that cost $3,000 more than their original budget.

Now the Wangs want Airbnb to refund that $3,000. Read more “There is something really strange about this Airbnb problem”

This is what happens when your baby needs a passport, but you didn’t get one

Babies need passports to fly internationally just like their parents. Aly Meyer wishes someone had given her this information before her family showed up at the airport ready for their tropical vacation. That’s when an airline employee broke the news that her baby’s passport card was not valid for international air travel. As a result, instead of flying to Mexico the family headed right back home.

Now Meyer wants the United States Postal Service to reimburse her for this lost vacation. But is that where she should be placing the blame for the fiasco?

Read more “This is what happens when your baby needs a passport, but you didn’t get one”

This is how dual citizenship caused American Airlines to deny her boarding

Leon Razzon’s daughter Lora has dual citizenship. This caused a giant problem on her recent international flight. Razzon is convinced that his daughter was improperly denied boarding on a flight to Turkey. Now he wants American Airlines to pay. But is that a reasonable request? And why hasn’t Lora contacted us with this dilemma? Read more “This is how dual citizenship caused American Airlines to deny her boarding”

This is what happens when you lose your passport — on a flight

If you lose your passport on an international flight, many unpleasant things will happen to you. Albertina Chen knows. Here’s her story.  Read more “This is what happens when you lose your passport — on a flight”

Can I get $ 10,000 for my United Airlines flight delay?

After a lengthy flight delay on United Airlines, Joseph Baloun made a huge compensation request. He calculated that United Airlines owed him $10,000 in future travel credit for his unpleasant 16-hour delay.

But does United Airlines owe him anything at all? Read more “Can I get $ 10,000 for my United Airlines flight delay?”