No, a printout from Ancestry.com is not valid ID to cruise

Barbara Vannier’s adult daughter tried to check in for her international cruise with just a driver’s license and a printout from Ancestry.com. Unfortunately, she quickly found out that this is not valid ID to cruise to Canada and the ship left without her. Now Vannier wants an apology from Royal Caribbean and a full cash refund for her daughter’s missed vacation. But is she entitled to either?  Read more “No, a printout from Ancestry.com is not valid ID to cruise”

Hey Groupon, what happened to my laptop computer?

After Jennifer Poff pays Groupon $125 for a laptop computer, it doesn’t deliver. But the company insists the laptop was shipped and won’t respond to her requests to send the laptop or refund the money. Can we help her? Read more “Hey Groupon, what happened to my laptop computer?”

Her final AT&T bill is much too high. Where’s her refund?

Michelle Wu’s final AT&T bill includes an extra month of service. She pays it, hoping to get refunded. But the money never comes. Now what? Read more “Her final AT&T bill is much too high. Where’s her refund?”

Help! T-Mobile overbilled me after I canceled my phone

After Kelly King cancels her T-Mobile account, the phone company charges her for an extra month anyway. Can she get a refund? Read more “Help! T-Mobile overbilled me after I canceled my phone”

Norwegian Cruise Line reneges on its refund offer

When Ross Horrocks’ Norwegian cruise goes bad, the company offers him a full refund. Then it withdraws the offer. Is that fair? Read more “Norwegian Cruise Line reneges on its refund offer”

Send this to a friend