Kentrel Thompson was accused of smoking marijuana at the Hampton Inn during a recent visit. According to the hotel, after “Mr. Thompson” left, the room needed to be professionally cleaned to get rid of the marijuana smell.
There are some problems with the accusation: Thompson isn’t a man, and she says she was not smoking anything in her room. Read more “That was not me smoking marijuana at the Hampton Inn!”
When an unexpected cold-snap threatened Nora Allen’s plans for a semitropical getaway, she tried to make the best of it. That is until she discovered the nonfunctional heating system in her VRBO rental. She tolerated the plummeting indoor temperature for several days before she finally abandoned the condo. So why won’t VRBO refund her money? Read more “I nearly froze in my Florida VRBO rental! Can I get a refund?”
Using the Smart Upgrade bidding program for their recent flights to and from Vienna, Steven Schmidt’s wife snagged the couple a comfy Austrian Airlines business class upgrade. But once they got back home, Schmidt suffered a severe case of sticker shock. His wife thought she bid and paid $400 for those round-trip upgrades. The actual cost: $3,400. Read more “My wife bid $400 on our Austrian Airlines Smart Upgrade — not $3,400!”
If you want to know how to easily void your auto warranty, just follow the lead of Thad Campbell and his rusty VW Eos.
Volkswagen won’t cover the damage because of a technicality. Try as hard as my advocates did, you’ll be surprised where we ended up. Or maybe not. Read more “Here’s how to easily void your auto warranty”
A Minnesota couple on an Overseas Adventure trip to Latin America got more than they bargained for when they requested a tour refund. Susan Sanger and her husband, Henry Solmer, abandoned a trip with the company in February when he became ill. Read more “They wanted an Overseas Adventure. Now they just want a refund”