Lauren Weichmann missed her honeymoon and she wants you to hear her horror story.
After their wedding, she and her new spouse boarded a Frontier flight for their much-anticipated honeymoon to Cancun. Upon landing, the giddy couple made their way to the immigration window and handed over their passports. But when Mexican authorities asked Weichmann’s husband for his required visa, the couple’s honeymoon came to a premature halt. He didn’t have a visa — and the border agents rejected him for entry to Mexico. Read more “This is the worst honeymoon horror story I’ve ever seen”
Trevor Seamon made a devastating passport mistake over the holidays, and it ruined his family’s dream vacation. In all the preparation for the journey to Italy, he neglected to check the validity of their passports. That error led the Seamons to arrive at the airport with passports expiring within 90 days — invalid for travel. Denied boarding, they missed their eagerly anticipated trip and ended up right back home at the end of the day.
Seamon believes Air France is responsible for this passport mistake, and he wants our team to negotiate a refund. But is the airline responsible for the family’s ruined vacation? Read more “This passport mistake will ruin your vacation every time”
Tom Suminski intended to redeem his stockpiled $7,662 American Airlines flight credit for a Hawaiian vacation. But he says an airline representative gave him faulty redemption instructions that led the credit to expire right under his nose.
All of it.
Now the family’s tropical dreams are in jeopardy. Suminski is asking for our help to get American Airlines to reinstate his flight credit. But is this just a lost cause? Read more “What happened to my $7,662 American Airlines flight credit (and my Hawaiian dream)?!”
After Alaska Airlines cancels Marcos Schapira’s flight, it seems to owe him a refund. But did the airline decide to keep his money — or was it his online travel agency? Read more “Can you help me get my refund from Alaska Airlines?”
What if you give up your seat on your flight and the airline doesn’t pay what it promises you?
That’s what happened to John Keohen. Lufthansa lured him off a recent flight with a promise of a $2,400 refund. Keohen gave up his seat — and then Lufthansa gave him nothing.
(#3: Counting down the top articles of 2019)
Read more “I gave up my seat on the flight! Where is the $2,400 refund?”