This is how to buy someone’s hotel reservation (and lose $955)

Reselling hotel reservations on third-party marketplaces seems to be a new, thriving industry. But while you might be able to buy someone’s hotel reservation at a discount if they can’t use it, should you?

Veronica Rose’s recent battle to recoup $955 that she lost to a hotel reservation resale fiasco should give you pause. Read more “This is how to buy someone’s hotel reservation (and lose $955)”

This is how a consultant’s mistake ended with their missed cruise

Who is responsible when an NCL Personal Cruise Consultant’s mistake leads to a traveler’s missed cruise? That’s what Linda Combs wants to know.

Her recent unpleasant experience included not just one, but three errors by her travel planner. And it ended with Combs and her husband standing on the dock as they watched their ship sail away.

So why was Combs’ refund request to Norwegian Cruise Line rejected? Read more “This is how a consultant’s mistake ended with their missed cruise”

Here is the most disgusting train ride tale of the year! (and a 2019 surprise update)

Elaine Miller’s disgusting train ride from Illinois to California should have qualified her for a full Amtrak refund. But it didn’t. With an overflowing filthy toilet inside her accessible bedroom just feet from her pillow, how did Amtrak justify its refusal? Read more “Here is the most disgusting train ride tale of the year! (and a 2019 surprise update)”

Can a host keep your security deposit — no questions asked?

Can a vacation rental owner just keep your security deposit — no questions asked? I recently discovered the answer from one unreasonable VRBO host is, “Yes, I can.”

I have news for her: No, she can’t. Read more “Can a host keep your security deposit — no questions asked?”

What can you bring on the plane? Here’s how to Ask TSA

Wondering what you can bring on the plane for an upcoming trip? I recently discovered a quick and often funny way to Ask TSA what you can — and can’t — bring through security during your next airport adventure. Read more “What can you bring on the plane? Here’s how to Ask TSA”