This is how to easily spot fake online reviews!

If you’re buying something online during the holidays, chances are you’ll get to a point where you’ll wonder if there’s a way to easily spot fake online reviews. Read more “This is how to easily spot fake online reviews!”

This is how he got a free flight upgrade (and then asked for a refund)

Who doesn’t love a free flight upgrade? Charles Stanley, that’s who. On a recent long-haul trip, British Airways upgraded his seat, at no cost. But when he returned home, he shot off a lengthy complaint to the airline’s CEO demanding a refund.

What’s going on here?

Read more “This is how he got a free flight upgrade (and then asked for a refund)”

My flight was on time. How did I arrive on the wrong day?!

Evan Hunt recently made an embarrassing self-ticketing mistake on American Airlines that forced him to miss a business meeting. His time zone confusion led him to take a flight to Hong Kong that landed as scheduled but one day too late for the important meeting.

So why is he contacting a consumer advocacy organization about this blunder? Read more “My flight was on time. How did I arrive on the wrong day?!”

This is how they got removed from their cruise (with no refund)

When a couple is involuntarily removed from their cruise halfway around the world, does the cruise line owe them compensation?

That’s William Coates’ question. Holland America booted him and his wife from the Westerdam in Korea just days into their 14-day cruise. Now he’s out thousands of dollars and he wants Holland America to pay. Read more “This is how they got removed from their cruise (with no refund)”

This is what happens when you miss your cruise without a passport

Maybe you’ve taken an international cruise without a passport and it was smooth sailing all the way. But you might want to consider Earl Wentzel’s troubling tale before booking your next maritime adventure. Read more “This is what happens when you miss your cruise without a passport”