Bonnie Orlin doesn’t know the two people who used her stolen American Airlines miles to travel around the world. But, she says, the airline promised to restore the hacked miles to her account. However, nearly a year later, her 120,000 miles are still missing. “This is how to get your stolen American Airlines miles back”
Cindy Baker thought she understood how to use Venmo. She didn’t. Her confusion about the money transfer app led her to send $1,300 from her bank account directly to a virtual stranger. And that person refuses to return it.
What if you made the worst booking mistake ever — and realized just moments too late?
Lori Karasek did just that. This novice traveler intended to book a relaxing all-inclusive beachfront hotel in Jamaica for her son and herself. But she accidentally ended up with a nonrefundable, landlocked business hotel that forbids children — located one hour from the beach. “Here it is: The worst booking mistake I’ve ever seen”
Who doesn’t love a free flight upgrade? Charles Stanley, that’s who. On a recent long-haul trip, British Airways upgraded his seat, at no cost. But when he returned home, he shot off a lengthy complaint to the airline’s CEO demanding a refund.
What’s going on here?
Phil Huffman says he had a hotel refund coming his way for his stay at the Holiday Inn San Antonio-Downtown on Market Square. It just wasn’t coming fast enough.
You’ll never believe what he did next. “His hotel refund was approved. So why did he do this?”