If you know the difference between an ADR and and APR, spend hundreds of nights a year in a hotel or just love the lodging industry, then please listen up.
We need you.
We’re recruiting a squad of expert lodging advocates to assist consumers in our new help forum, and we want you on the team.
It’s a great day to ask because we’ve just finished adding the last company contacts page for the major hotel companies. This morning, I quietly posted the executive contacts for InterContinental Hotels. They will not like it, but consumers will love it.
So why should you join our upstart hotel help forum?
- You’ll have the opportunity to build a completely unique user forum that assists customers. You’ll be leveraging your industry expertise to make a real difference with other hotel guests. The corporate contact information I mentioned earlier is just the beginning. You’ll tell hotel guests how to use it and guide them through the grievance process.
- You’ll put your expertise to good use. Sure, you’ve leveraged your lodging industry know-how to find great deals and upgrades, but if that’s not enough, you should consider participating. There’s no feeling like helping someone find a lost reservation, get a refund or just steer them to the right hotel. As someone who’s been advocating for a long time, you have to believe me: you’ll love it.
- You’ll make the lodging industry better. Every vice president of customer service whose email address is posted, every guest who figures out how to file a “best rate” claim, ever person who we help figure out the system — it all makes the hotel industry a better place. Of course, there are some revenue managers who would disagree. Maybe they don’t want anything to get between them and the money. But we are the good guys. When we win, guests win. And hotels become better. Perhaps not as profitable, but definitely better.
So you’re a hotel expert, and you know it. Don’t keep your gift to yourself. Give back to the community and help make the lodging industry a better place. Become an advocate on our forum.
Please send me an email if you’re interested in participating. Let me know a little about your background and how you got to be so good at hotels. And then let’s make the world a better place, together.