The year’s almost over — time to assess the damage. Which part of the travel industry treated you the worst?
There were a lot of changes, to be sure. Fees were added, more restrictions were put into place, amenities were cut back. Customer service didn’t improve in a noticeable way.
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Who was the worst?
I’d also like to know why. Please send me your comments. Tell me why you chose the category, and if you have story to share from 2010, please do. As always, include your full name, city and occupation.
Here’s the survey.
Here are the real-time results.
Have a great weekend!