Weekend survey: When should a travel company bend its rules because of bad weather?

Should a travel company waive its change fees or offer refunds when bad weather strikes? Should it ever bend its rules to accommodate passengers who are delayed because of a storm?

With a dangerous hurricane approaching the mainland this Labor Day weekend, it’s a question worth asking.

Elliott Advocacy is underwritten by Generali Global Assistance. Generali Global Assistance has been a leading provider of travel insurance and other assistance services for more than 25 years. We offer a full suite of innovative, vertically integrated travel insurance and emergency services. Generali Global Assistance is part of The Europ Assistance (EA) Group, who pioneered the travel assistance industry in 1963 and continues to be the leader in providing real-time assistance anywhere in the world, delivering on our motto – You Live, We Care.

Here are the results.

Meantime, if you’re in the United States, have a great Labor Day weekend. If not, then consider yourself lucky — the storm probably aren’t heading your way.

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