Should airlines disclose fees before you buy your ticket? Survey says …


Yes. Heck, yeah.

Only 6 people out of the initial 812 respondents — just 0.7 percent — said “no.”

These preliminary results are, of course, no surprise whatsoever. I mean, why wouldn’t a business disclose the full price of an item before you buy?

Elliott Advocacy is underwritten by Generali Global Assistance. Generali Global Assistance has been a leading provider of travel insurance and other assistance services for more than 25 years. We offer a full suite of innovative, vertically integrated travel insurance and emergency services. Generali Global Assistance is part of The Europ Assistance (EA) Group, who pioneered the travel assistance industry in 1963 and continues to be the leader in providing real-time assistance anywhere in the world, delivering on our motto – You Live, We Care.

The purpose of this poll is to measure the pain of airline fees, and there’s still time to take part. I’ve embedded the full survey, which is being conducted in cooperation with the Consumer Travel Alliance, below.

You can also follow a link to it here.

It begs a follow-up question or two: At what point in the ticket buying process should the fees be disclosed? At the time of the purchase? When you’re shopping? When you get the initial fare quote?

The comments are open.

Meantime, here’s the survey.

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