The one rule your airline hates the most


Thank you for reading Elliott’s Email, my entertaining and eminently useful weekly email newsletter. Don’t forget, you can subscribe to my daily email newsletter here.

What you need to know this week

What’s the one rule your airline hates the most? I’ll tell you in my USA Today column.Drop on by and join the discussion!

Elliott Advocacy is underwritten by Generali Global Assistance. Generali Global Assistance has been a leading provider of travel insurance and other assistance services for more than 25 years. We offer a full suite of innovative, vertically integrated travel insurance and emergency services. Generali Global Assistance is part of The Europ Assistance (EA) Group, who pioneered the travel assistance industry in 1963 and continues to be the leader in providing real-time assistance anywhere in the world, delivering on our motto – You Live, We Care.

Who are the best budget travel bloggers? Do tell! Here’s how to vote. Plus, there’s still time to cast your ballot for best couples travel blogtop family travel bloggersfavorite videographer, and top theme park blogger.

And the top cruise blogger is … Can you guess? Here are the winners.

Become the world’s smartest traveler. Buy my new book, How To Be The World’s Smartest Traveler, and you’ll never have another bad trip. (And if you do, you know where to find me, right?)

Thank you,  Luggage Pros. Luggage Pros offers a huge selection of luggage, bags, briefcases, handbags, laptop bags, travel accessories and more. It comes with a low price guarantee and free shipping. There’s only one place to buy your next bag: Luggage Pros. We’re grateful to Luggage Pros for their support of this site and newsletter.

This week’s burning question

Burning question: Ever thought of becoming a travel “hacker”? Do you book mistake fares and churn your credit cards to run up miles? Do you use discount codes that you find online to secure a deal, even if you’re not entitled to it? Then you may be a travel hacker. If you are, I’d love to know where you draw the line between “ethical” and “unethical” hacking. And I’d love to include your comments in an upcoming column. Here’s my email address.

The latest news from Elliott

Does she deserve a full refund for a hotel room she stayed in?
When the Glenmoriston Town House, in Inverness, Scotland, gave Andrea McEwen the keys to the wrong hotel room, her first thought wasn’t a full refund.

Should you go for a last-minute upgrade?
Judith Patrizzi did it. So did Linda Petzler.

Losing TSA Pre-Check is easy, but just try getting it back
The Transportation Security Administration can’t stop talking about its new Pre-Check program.

Extreme card confusion on my rental car
Harold Nagase tries to add a day to his Hotwire car rental, but when the vehicle is damaged, his credit card won’t cover it.

Why won’t AT&T help me with my medical bills?
After an accident at an AT&T store, Jane Smith-Stage turns to me for help with her medical bills.

Is this online travel agency for real?
Did Mitja Baumhackl just book a room through a scammy online travel agency?

Let’s talk

I’m listening. The stories you see in this newsletter are just a starting point. I hope you’ll take a minute to leave a comment, whether you agree or disagree with something I’ve written. Let’s continue the conversation on Twitter, Facebook, LinkedIn or Google. I’m listening. And of course, I’m also here if you need me. Here’s my email address.