These results leave the competition in the dust

Elliott Advocacy gets results.

Let’s talk about results.

If you’re like me, you probably spend more time looking forward than back. No point worrying about the past since there’s absolutely nothing you can do to change it. What’s done is done.

But as your favorite consumer advocacy site becomes a nonprofit organization and enters the critical third week of its fundraiser, maybe we should hit the “rewind” button. The advocacy you read on this site is 100 percent results-oriented, whether we’re helping with a travel insurance claim or an appliance case.

We fix consumer problems every day — and we have the numbers to prove it. Can you say that about the other guys who claim to be advocates?

We get results for travelers

Just check out our Travel Troubleshooter archives. Several times a week, our flagship travel column takes a real-life travel problem and solves it.

We helped Zachary Smith retrieve almost $2,000 after he canceled his hotel reservation through Expedia. The online agency neglected to send him a confirmation for his cancellation, and the hotel charged him for the nights, anyway.

We assisted Judith Hoffman with her $3,551 travel insurance claim. Her insurance company, Trip Mate, was giving her the silent treatment after she canceled a vacation to get knee replacement surgery. It didn’t stay silent for long.

And we helped Murray Cohen, hospitalized on his Mediterranean cruise, with a $5,929 bill that his travel insurance company wouldn’t cover.

Those are real results.

But we’re not just travel

It’s true, this site started as an advocacy site for travelers. But in the last decade, it’s expanded to help all consumers. And we have. Have a look at our nationally syndicated consumer column, Problem Solved:

We helped reader Louise Bartholomew after Sam’s Club withdrew $833 from her bank account even though she canceled an order for a mahogany wood chair. Companies love to take your money and give you nothing. But we won’t let that happen to you.

We assisted Katherine LaFaso with a mysterious $1,443 bill after she started leasing a Toyota Prius. She had no idea what her dealership was charging her for. When we confronted the company, it backed down.

And we came to the aid of Robin McGary, whose daughter ran up $7,000 in Sprint roaming charges in France and Morocco.

Like I said — real cases, real results. That’s what we do every day.

Can they do this?

When you look across the landscape of consumer organizations and websites, can you find anyone else doing this? I’d be hard-pressed to name just one. Consumers Union shuttered the Consumerist, the New York Times gave the Haggler his walking papers, and my colleague at the Chicago Tribune, who wrote the incredible “What’s Your Problem?” column, rode off into the sunset.

There’s no one else who is advocating for you every day, answering every single reader question and publishing the results without fear or favor.

I take no pleasure in saying this. But, with the possible exception of some TV station “help” lines, we’re all alone. We leave what remains of the competition in the dust.

And that’s why we need you to support us now. We’ve raised $6,500 — not quite a third of the money we need to fund this website and nonprofit consumer advocacy organization for the next two quarters. We still have a long way to go.

Who will you turn to when you have a consumer problem? Please become an underwriter of the important work we do here every day. We can’t continue without you.

Underwritten by

Underwritten by AirHelp

AirHelp is the world’s leading flight delays compensation company, helping passengers apply for compensation following a delayed or canceled flight or when boarding has been denied. It is AirHelp’s mission to fight for passenger rights by holding airlines accountable for flights disruptions that are out of passengers’ control. AirHelp has already helped 5 million people, taking the stress out of applying for compensation and making it as hassle-free as possible for travelers around the world.

Underwritten by Allianz Travel Insurance

The Allianz Travel Insurance company has built its reputation on partnering with agents all around the world to provide comprehensive travel insurance for their clients. Contact Allianz Travel Insurance for a comprehensive list of coverage.

Underwritten by Chubb

Chubb is the world’s largest publicly traded property and casualty insurance company, and recognized as the premier provider of insurance for successful individuals and families in the U.S. and selected international markets, offering coverage for high-value automobile, homeowners, recreational marine/aviation, valuables and umbrella liability coverage. As an underwriting company, Chubb assesses, assumes and manages risk with insight and discipline, and combines the precision of craftsmanship with decades of experience to conceive, craft and deliver the best insurance coverage and services to individuals, families and business of all size.

Underwritten by Enterprise

A family-owned, world-class portfolio of brands. A global network that spans across more than 85 countries. Some 97,000 dedicated team members sharing common values. And more than 1.9 million vehicles taking our customers wherever they need to go.

Underwritten by Fareportal

Fareportal’s portfolio of brands, which include  CheapOair and  OneTravel, are dedicated to helping customers enjoy their trip. Whether you want to call, click, or use one of our travel apps, one thing is clear: We make it easy to take it easy.

Underwritten by Insuremyrentalcar.com

An independent provider of low cost CDW/LDW insurance for use with rental cars. Up to $100,000 cover with no deductible. Policies available on a per day, per trip or per year basis. Also works with overseas rentals. Try  Insuremyrentalcar.comnow.

Underwritten by InsureMyTrip

It’s simple. InsureMyTrip finds you the right travel insurance plan, every time. InsureMyTrip is the authority on travel insurance. Rated A+ for travel insurance by the Better Business Bureau. All travelers that purchase a policy through  InsureMyTrip have access to Anytime Advocates® for claims assistance.

Underwritten by Mediacom Communications

The nation’s fifth-largest cable operator, serving the smaller cities and towns in the Midwest and Southern regions of the United States. We are a high-performance broadband, entertainment, and communications company that brings the power of modern technology and quality customer experience to life inside the connected home by combining ultra-fast gigabit speeds with personalized local and over-the-top entertainment choices that fit your lifestyle. Details at  Mediacomcable.com.

Underwritten by SCOTTeVEST

An innovative apparel brand for people who want easy access to everything they need. For those who live for every second, SCOTTeVEST lets you maximize your life. Ditch the carry-on bag and pick up a  SCOTTeVEST.

Underwritten by Virtuoso

The leading global network for luxury and experiential travel. This invitation-only organization comprises over 1,000 travel agency locations with 17,500 advisors in over 45 countries, and holds preferred relationships with 1,700 of the world’s finest travel companies. Virtuoso advisors collaborate with their clients to create personalized itineraries featuring exclusive perks, while also providing advice, access, advocacy, and accountability. For more information, visit  Virtuoso.com.

Underwritten by VisitorsCoverage

As a company that is constantly striving to simplify travel insurance, VisitorsCoverage, is on a mission to help travelers make the better decisions about purchasing travel insurance, quickly. VisitorsCoverage has helped millions of travelers globally to buy the suitable travel insurance and explore the world with confidence. Get insurance for your next trip at  VisitorsCoverage. Lowest Price Guaranteed.

Underwritten by MedjetAssist

Medjet is the premier global air-medical transport, travel security and crisis response membership program for travelers. With a MedjetAssist membership, if you become hospitalized more than 150 miles from home, we will get you from that unfamiliar hospital all the way home to the hospital you trust. All you ever pay is your membership fee. MedjetHorizon members add 24/7 personal security and crisis response benefits. Elliott.org readers enjoy discounted rates. Travel safer with  MedjetAssist.

Underwritten by Southwest Airlines

The mission of Southwest Airlines is dedication to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit. We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth.

Underwritten by Sungard Availability Services

Leveraging more than 35 years of experience, Sungard AS designs, builds and runs critical IT services that help businesses manage complex IT, adapt quickly and build resiliency and availability. A leading provider of critical production and recovery services, Sungard AS partners with customers across the globe, delivering resilient IT systems, infrastructure and recovery services tailored to achieving desired business outcomes.

Underwritten by TravelInsurance.com

TravelInsurance.com makes it fast and easy to compare and buy travel insurance online from top rated providers. Our unbiased comparison engine allows travelers to read reviews, compare pricing and benefits and buy the right policy with a price guarantee, every time. Compare and buy travel insurance now at  TravelInsurance.com.

Underwritten by Squaremouth

Squaremouth helps travelers easily and instantly compare travel insurance policies from all major providers. Only companies that meet the strict requirements of Squaremouth’s Zero Complaint Guarantee are available on the website. Compare policies on  Squaremouth.com to save over 70 percent on your next purchase.

Underwritten by Travel Leaders Group

Travel Leaders Group is transforming travel through its progressive approach toward each unique travel experience. Travel Leaders Group assists millions of travelers through its leisure, business and network travel operations under a variety of diversified divisions and brands including All Aboard Travel, Andrew Harper Travel, Colletts Travel, Corporate Travel Services, CruCon Cruise Outlet, Cruise Specialists, Nexion, Protravel International, SinglesCruise.com, Travel Leaders Corporate, Travel Leaders Network and Tzell Travel Group, and its merger with ALTOUR. With more than 7,000 agency locations and 52,000 travel advisors, Travel Leaders Group ranks as one of the industry’s largest retail travel agency companies.

Underwritten by Travelers United

If you’ve been mistreated by the airlines, Travelers United is your voice in Washington. Join the #1 travel advocacy organization working with Congress to improve and protect travelers. Plus, get $400 of annual benefits you can use for travel for only $29/year. Add your voice to ours. Make travel better.  Join today.

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