Yes, there is a club worth belonging to.
It’s not a scammy vacation club where you pay thousands of dollars to get the same discounts you can find online. It’s not a deceptive airline loyalty program that allows you to earn points that don’t even belong to you. Nor is it a gimmicky credit card that tries to entice you to buy even more with each purchase.
The only membership worth having in 2017 is this one: being an underwriter of this site.
Please consider participating in our holiday fundraiser. Why should you?
We’re here for you every day.
Our team of advocates are here 24/7 to help you with your consumer problems. And we help everyone. Do we charge for it? No. Do we give special preference to our members? No, we give special preference to all of our readers. Because we know what a privilege it is to be your advocates. We wouldn’t be here without you.
We fight for you even when you don’t ask.
When our team isn’t advocating for individuals, they’re looking for issues they can fight for in Washington and beyond. We’ve pushed for changes on this site and on the various mainstream media outlets that publish our stories. If something good happens for consumers, you can bet that we’re behind it.
We help you help yourself.
Only this site has a dedicated research team finds the names, numbers and email addresses for customer service executives. And if we don’t? Ask us and we’ll find it for you. Of course, we don’t charge for it.
We’re a community of consumers — and we’re better because of you
Our comments section and help forums are a community of like-minded people who take care of each other, offering incredible advice and encouragement to their fellow consumers. What’s more, our community is better — more polite, better informed and more fun — than those other forums you’ll find online. I invite you to come and stay. I think you’ll like it here.
We get results.
Look, there are plenty of places online where you can complain. But there’s only one place that gets results. Right here. Every day, we publish new resolved cases, new research, new insights that help you ethically beat the system. Our results come from hard work and old-fashioned values. If you share those values, this is your site.
During our holiday fundraiser, we’re trying to raise $10,000 to pay our bills in 2017. We’ve got lots of great premiums to give away and your name will be on our wall of underwriters. If you’ve already participated in our spring fundraiser this year, you’ll also get a star next to your name.
So this holiday season, please consider becoming part of a community of advocates who are here to help you every day and who really want to make a difference. It’s a sound investment that will pay a handsome dividend for you and consumers everywhere.