St. Augustine, Fla., founded in 1565, is the oldest continuously occupied European-established settlement within the borders of the continental United States and is a destination for history buffs. But in late November through January it is transformed into a magical destination during the Nights of Lights with over 3 million lights welcoming visitors to the town. “Not the same “old” St. Augustine”
United Cruises and Norwegian Cruise Lines emailed Evelyn Jaffe with a promotion for “free” gratuities on a Hawaiian cruise. Why wasn’t the money credited when she booked the cruise? “Is this cruise promotion a classic bait-and-switch?”
Denise Morin has emergency surgery for a detached retina. Why can’t she get a refund for her plane ticket from American? “I have a detached retina, can American see a refund?”
Thrifty Rent A Car in Omaha rented Charles Sass a car with a damaged tire, which needed to be replaced to safely drive the car. Will Thrifty reimburse him for the cost of the tire? “A bad tire on my Thrifty rental”
Vickie Collett thought she was getting a quote for a hotel stay from Priceline, but instead books a room. A non-refundable room. Now she’s being charged. Is there a way out?
“Why can’t this Priceline booking be canceled?”