United Airlines cancels the Robinsons’ connecting flight — not once, but twice. The reason? Problems with air traffic control. After several requests for a refund, guess what they ended up with? “United canceled my flight twice, so where is my refund?”
Booking an international flight on multiple airlines with separate itineraries can be risky. The potential for problems can far outweigh the savings.
Elizabeth Marini found this out the hard way. Her parents purchased her a ticket on TAP Portugal flying out of John F. Kennedy International Airport. She then booked her connecting flight from Boston to JFK on a separate itinerary on Delta Air Lines.
This became the precursor for her distressing trip. “Why you should never, ever book your flights this way”
When Paul Whittall plans a trip for his son on American Airlines, he is disappointed when it becomes a trip in vain. A canceled connection with no available flights leaves only one option — to return home. American offers a voucher — but that is not enough. “A trip in vain that ends with an unpleasant surprise”
When a flight is canceled because of bad weather, passengers can expect to be rebooked — or a prompt refund. But that doesn’t always happen.
“How long do I have to wait for an Expedia refund?”