No, a stuck seatbelt on your Delta Air Lines flight doesn’t lead to a $5,000 windfall

If you’ve ever been on an airplane, then you’re familiar with the “fasten seatbelt” sign. But what if your seatbelt won’t unfasten? Is a stuck seatbelt worth $5,000 in compensation? That’s what Delta Air Lines passenger Beverly Milne wants to know.

Read more “No, a stuck seatbelt on your Delta Air Lines flight doesn’t lead to a $5,000 windfall”

Trapped inside a hotel bathroom twice — and charged $900 for the hotel room damage!

After his first night in Atlanta, Greg Stafford just wanted to take a shower in the bathroom of his America’s Best Value Inn room. Moments after entering the bathroom, he discovered he was stuck — the door wouldn’t open. After he made multiple attempts to free himself, management finally came to his rescue — and charged him $1,000.  Stafford admits he caused the hotel room damage, but believes the hotel should take responsibility for his predicament. He wants his money back and he asked for our advocacy team’s help. Read more “Trapped inside a hotel bathroom twice — and charged $900 for the hotel room damage!”

This Greek YOLO cruise might make you glad that you only live once

Among the promises made by Sail In Greece Adventures is that the cruise will be “an unforgettable memory that will be kept forever.” But the memories that international travelers Chelsea Hudson and Samantha Weiss took away from the YOLO cruise are nothing like the ones in the company’s promotional video. Read more “This Greek YOLO cruise might make you glad that you only live once”

Here’s what can happen when you use a site called FlyFirstClass.

Terry Duryea had used FlyFirstClass.com to buy discounted first-class tickets before, so he didn’t hesitate to buy tickets through the site for a trip from San Francisco to Helsinki.

Maybe he should have hesitated. Read more “Here’s what can happen when you use a site called FlyFirstClass.”

Walking in the footsteps of WWII soldiers in Normandy leaves a lasting impression

In the early morning hours of June 6, 1944, the largest amphibious assault in history began when gliders soared over the Normandy countryside, dropping paratroopers in the area around Pegasus Bridge. By the time Operation Overlord concluded with the Allies crossing the Seine River on August 19, 1944, more than one million Allied and Free French troops had fought on Normandy soil. Read more “Walking in the footsteps of WWII soldiers in Normandy leaves a lasting impression”