I witnessed a murder and I needed to cancel my Spirit flights

After witnessing a horrific crime in front of her home, Holly Jackson needed to cancel the Spirit Airlines flights she purchased through CheapOair.com. The online travel agency wouldn’t help her, and Spirit initially said it “couldn’t” help her. Now what? Read more “I witnessed a murder and I needed to cancel my Spirit flights”

TAR Airlines canceled the flight and our refund is MIA

TAR Airlines canceled Lisa Fitzhugh’s flight between Merida and Oaxaca, Mexico. It promised her a flight refund, plus 25 percent for the inconvenience, but never delivered. Can we help her learn what happened to her refund? Read more “TAR Airlines canceled the flight and our refund is MIA”

When French America Line fails, a credit card chargeback can help

When French America Line cancels Frank Magarowicz’ second scheduled cruise, his story becomes one of an increasing number of refund complaints against the company and its sister company, Uncommon Journeys. But is there anything we can do to help? Read more “When French America Line fails, a credit card chargeback can help”

When in Rome (or Florence) don’t drive your Enterprise rental car in restricted areas

Driving in a new city frustrates many travelers, especially when navigating an unfamiliar, foreign location with strange rules. Larry Moyer learned just how frustrating when he drove his Enterprise rental car in Florence. Now he faces heavy rental car fines and he wants to know if he has to pay them.  Read more “When in Rome (or Florence) don’t drive your Enterprise rental car in restricted areas”

This Greek YOLO cruise might make you glad that you only live once

This YOLO cruise was not what Chelsea Hudson had in mind.

Among the promises made by Sail In Greece Adventures is that the cruise she booked will be “an unforgettable memory that will be kept forever.” But the memories that Hudson and her friend Samantha Weiss took away from the YOLO cruise are nothing like the ones in the company’s promotional video. Read more “This Greek YOLO cruise might make you glad that you only live once”