An eBay gift card scam is running wild. This is how to avoid it

Here come the eBay gift card scammers — and just in time to steal your cash after the holidays. But the Elliott Advocacy team is here too, warning you about these swindlers so you can avoid their trap.

We’ve received many pleas for help from distraught victims of this particular eBay gift card scam during the past month. They’ve lost hundreds and even thousands of dollars to this scheme. These consumers all want the same thing: to retrieve their stolen money from the anonymous predators who tricked them.

But is there any possible way to do that? (Reprint)

Read more “An eBay gift card scam is running wild. This is how to avoid it”

Here’s how to quickly lose $1,300 to a stranger on Venmo!

Cindy Baker thought she understood how to use Venmo. She didn’t. Her confusion about the money transfer app led her to send $1,300 from her bank account directly to a virtual stranger. And that person refuses to return it.

Now she is asking the Elliott Advocacy team for help.

Baker’s expensive lesson on how to use Venmo safely is one that anyone considering using a money transfer app should read. Although Venmo is a convenient way to send funds to friends and family, there are dangers involved. That is to say; the system is much like a wire transfer — once you hit send, your cash is gone. And retrieving it can be impossible. (Reprint) Read more “Here’s how to quickly lose $1,300 to a stranger on Venmo!”

Here it is: The most expensive car rental pricing mistake ever!

Marvin Payne believes he’s uncovered the most expensive car rental pricing mistake ever, and I think you might agree. Several weeks after returning his most recent vehicle, he got the shock of his life — a $6,000 upcharge.

The problem is, even three months down the road, Payless Car Rental won’t correct or even acknowledge its error.

Now Payne is hoping that the Elliott Advocacy team can fix this outrageous mistake. Read more “Here it is: The most expensive car rental pricing mistake ever!”

This passport mistake will ruin your vacation every time

Prior to the current global pandemic, Trevor Seamon made a devastating passport mistake and it ruined his family’s dream vacation. In all the preparation for the journey to Italy, he neglected to check the validity of their passports. That error led the Seamons to arrive at the airport with passports expiring within 90 days — invalid for travel. Denied boarding, they missed their eagerly anticipated trip and ended up right back home at the end of the day.

Seamon believes Air France is responsible for this passport mistake, and he wants our team to negotiate a refund. But is the airline responsible for the family’s ruined vacation? (Reprint) Read more “This passport mistake will ruin your vacation every time”

Here are the answers to the top coronavirus travel questions

Do you need a comprehensive guide to help you handle all of your coronavirus travel questions? No worries, the Elliott Advocacy team has you covered.

During the past month, our team has been busy advocating cases like never before — 24 hours a day. Here are the answers to the most frequently asked coronavirus travel questions we’ve received. (Last updated Feb 5, 2021) Read more “Here are the answers to the top coronavirus travel questions”

I left my rental car at the airport, but now it’s missing!

Maureen Heller recently received a shocking message from Budget Security about a missing rental car. The letter accused Heller of failing to return a Nissan Sentra that she had left at the Detroit airport weeks earlier.

But with no receipt to prove she returned it, will Heller be on the hook for this missing rental car? (Reprint) Read more “I left my rental car at the airport, but now it’s missing!”

The airline made a big mistake and refused to let me board!

An airline employee recently made a terrible mistake by refusing to let Jordan Allen board his scheduled flight to Africa. That error cost Allen $5,754.

Allen says he showed up at the airport ready for his flight with valid identification for the journey. But his travel plans came to an abrupt end at the check-in counter. There, an unpleasant British Airways agent incorrectly rejected his passport and visa and denied him boarding. That airline representative’s mistake cost Allen more than just cash, and he wants Elliott Advocacy to help right this wrong. (Reprint) Read more “The airline made a big mistake and refused to let me board!”

This is everything you need to know about taking a cruise

With the coronavirus keeping the cruise industry in a state of suspended animation, now is the perfect time to review our ultimate guide to a successful voyage.

The Elliott Advocacy team handles hundreds of requests for help from distressed cruise line passengers each year. Many of these cruise fiascos could have been avoided by following some simple guidelines. Here’s all the information you need to know about cruising before you embark on your next (or first) maritime adventure. Read more “This is everything you need to know about taking a cruise”

If you get sick on a bus tour, can you get a refund?

If you get sick on a bus tour should the operator give you a refund — even if you completed the entire trip? Gay Hackney believes so.

She says that two fellow travelers aboard the bus appeared ill during her 13-day tour through Spain and Portugal. The father and son’s constant coughing irritated her. But the last straw came at the end of the tour when she woke up sick herself. Now that she’s home, she wants to know if Trafalgar owes her a refund for this unpleasant bus tour. (Updated Jan. 2021) Read more “If you get sick on a bus tour, can you get a refund?”