This all-inclusive resort is missing something really important

Sara Hernandez recently found something critical missing from the all-inclusive resort she booked on Priceline: the inclusive part. After booking the Sheraton Buganvilias All-Inclusive Resort in Puerto Vallarta, she received a confirmation for the Sheraton Buganvilias Convention Center. Her rate included a room — but nothing more.

Now Hernandez wants Priceline to confirm her reservation for an all-inclusive vacation, as advertised. So why is the company blaming the problem on Hernandez? Read more “This all-inclusive resort is missing something really important”

You should never skip parts of your flight. This is why

What happens if you skip parts of your flight itinerary? Charlie Williams will tell you — nothing good.

On the way to their Hawaiian getaway, Williams and his wife missed their connecting flight to the islands. Hawaiian Airlines moved the couple to the next available flight. But the duo decided to skip that flight and book a more convenient one — without informing the airline. That mistake ended up creating a travel fiasco that cost the Williams over $1,200. However, the couple wouldn’t find out anything was wrong until they tried to fly home.

Read more “You should never skip parts of your flight. This is why”

I left my rental car at the airport, but now it’s missing!

Maureen Heller recently received a shocking message from Budget Security about a missing rental car. The letter accused Heller of failing to return a Nissan Sentra that she had left at the Detroit airport weeks earlier.

But with no receipt to prove she returned it, will Heller be on the hook for this missing rental car? Read more “I left my rental car at the airport, but now it’s missing!”

This is what happens when you fly with an expired travel visa

Flying to a foreign country with an expired travel visa can have dire consequences. Just ask Sarita Charan. She flew halfway around the world to India before anyone noticed that she only had an expired e-visa in her passport. But moments after Charan stepped off the long flight, immigration agents noticed — and they ordered her to return home immediately.

Now Charan is asking the Elliott Advocacy team to hold Air Canada responsible for the entire debacle. She figures the airline owes her about $10,000 for allowing her to fly with the expired travel visa. Is she right? Read more “This is what happens when you fly with an expired travel visa”

Can your child fly alone? Don’t make this mom’s $ 1,803 mistake

Tessa Hadlock was confident that her worldly 13-year-old child could fly alone to Spain and back. Unfortunately, she was only half right. On the way home from Barcelona the airline denied her son boarding. It turns out he wasn’t quite old enough to fly alone after all. Read more “Can your child fly alone? Don’t make this mom’s $ 1,803 mistake”