This is what happens when your baby needs a passport, but you didn’t get one

Babies need passports to fly internationally just like their parents. Aly Meyer wishes someone had given her this information before her family showed up at the airport ready for their tropical vacation. That’s when an airline employee broke the news that her baby’s passport card was not valid for international air travel. As a result, instead of flying to Mexico the family headed right back home.

Now Meyer wants the United States Postal Service to reimburse her for this lost vacation. But is that where she should be placing the blame for the fiasco?

Read more “This is what happens when your baby needs a passport, but you didn’t get one”

Soot on the balcony made me leave the cruise. Now I want a refund!

If you find heavy soot on the balcony of your cabin, should you be able to leave the cruise and get a refund? Rafael Rottiers and his wife believe so. They insist the filth on the railings and floor of their cabin’s balcony aboard Costa’s neoRiviera endangered their health. So they abandoned the ship days before it ended.

Now that the couple is back home, they want a refund. But what exactly was that document the two signed before leaving the cruise? Read more “Soot on the balcony made me leave the cruise. Now I want a refund!”

His rental car crashed in the sea. Now he’s in a $ 27,825 insurance nightmare

Last fall, Russell Wayne’s rental car inexplicably crashed into the ocean in a picturesque seaside town in Spain. Unfortunately, the strange accident totaled the Europcar-owned Audi and plunged Wayne into an insurance nightmare with Chase Eclaims. Read more “His rental car crashed in the sea. Now he’s in a $ 27,825 insurance nightmare”

This all-inclusive resort is missing something really important

Sara Hernandez recently found something critical missing from the all-inclusive resort she booked on Priceline: the inclusive part. After booking the Sheraton Buganvilias All-Inclusive Resort in Puerto Vallarta, she received a confirmation for the Sheraton Buganvilias Convention Center. Her rate included a room — but nothing more.

Now Hernandez wants Priceline to confirm her reservation for an all-inclusive vacation, as advertised. So why is the company blaming the problem on Hernandez? Read more “This all-inclusive resort is missing something really important”

This is how dual citizenship caused American Airlines to deny her boarding

Leon Razzon’s daughter Lora has dual citizenship. This caused a giant problem on her recent international flight. Razzon is convinced that his daughter was improperly denied boarding on a flight to Turkey. Now he wants American Airlines to pay. But is that a reasonable request? And why hasn’t Lora contacted us with this dilemma? Read more “This is how dual citizenship caused American Airlines to deny her boarding”