Michelle Couch-Friedman

United Airlines flight credit: How to make the most of it after the pandemic

The clock is ticking on Bernadine Fong's sizable United Airlines flight credit, which she acquired during the pandemic. Around this…

March 4, 2021

An Air Canada mistake caused me to be detained in Korea — for two weeks!!

Last August, an Air Canada agent made a mistake that set off a terrible chain of events for Sarahy Sigie…

March 2, 2021

What can you do if you sent money to a stranger by mistake?

What if you sent $500 to a stranger by mistake and that person refused to give back your money? That's…

February 27, 2021

An eBay gift card scam is running wild. This is how to avoid it

Here come the eBay gift card scammers -- and just in time to steal your cash after the holidays. But…

February 25, 2021

Here’s how to quickly lose $1,300 to a stranger on Venmo!

Cindy Baker thought she understood how to use Venmo. She didn't. Her misunderstanding of the money transfer mobile app caused…

February 20, 2021

I wasted $2,000 on a vacation rental that does not exist!

Paul Trosclair says he just spent nearly two grand on a vacation rental that does not exist. To make matters…

February 15, 2021

Here it is: The most expensive car rental pricing mistake ever!

Marvin Payne believes he's uncovered the most expensive car rental pricing mistake ever, and I think you might agree. Several…

February 8, 2021

This passport mistake will ruin your vacation every time

Trevor Seamon made a devastating passport mistake over the holidays and it ruined his family's dream vacation. In all the…

February 6, 2021

Here are the answers to the top coronavirus travel questions

Do you need a comprehensive guide to help you handle all of your coronavirus travel questions? No worries, the Elliott…

February 5, 2021

United Airlines sent my refund to a closed account. What now?

Last March, United Airlines canceled Eric Noderer's flight to India and sent his refund to a closed credit card account.…

February 3, 2021