If you make a trip insurance claim, you must prove you were actually on a trip

Tiffany Jones wasn’t worried about her upcoming trip to Albuquerque. After all, she’d purchased a World Nomads travel insurance policy. Read more “If you make a trip insurance claim, you must prove you were actually on a trip”

Is Airberlin ignoring this traveler’s request?

When Wesam Azaizeh arrives safely home, he realizes that his luggage didn’t make it. And when he seeks compensation from Airberlin, he gets multiple acknowledgments, but his claim is never paid or denied. Now what? Read more “Is Airberlin ignoring this traveler’s request?”

We were heading to the Bahamas, but Air Canada left us in Orlando

How much does an airline have to do to get you to your destination on time if the flight is postponed? Jacqui DeGeus learns the answer the hard way. Read more “We were heading to the Bahamas, but Air Canada left us in Orlando”

I booked the wrong date for “The Greatest Show on Earth.” Can you fix this?

Paula Wineland books tickets to “The Greatest Show on Earth” and then realizes that she has made the booking for the wrong date. Can we help her change the date? Read more “I booked the wrong date for “The Greatest Show on Earth.” Can you fix this?”

I didn’t damage this car. Why am I being charged for repairs?

Bret Landis returns his rental car and boards the airport shuttle with an uneasy feeling. Nearly a month later he receives an email claiming there’s damage to the vehicle. So he turns to us for help. Read more “I didn’t damage this car. Why am I being charged for repairs?”