Ryanair check-in problems cost us big money

Greg Vetter booked his recent European trip on the cheap. He and two traveling companions used Vayama, a travel website, to book flights on Ryanair. But a Ryanair check-in problem canceled out Vetter’s savings and caused him trouble that he could have avoided. Read more “Ryanair check-in problems cost us big money”

How she learned a valuable lesson about Chinese visas

If you’re planning to fly into or through China, even if you’re just making a connection, get a Chinese visa. I repeat: get a Chinese visa. Without one, your airline can get away with denying you boarding. Sara Peterson had to learn this painful lesson about Chinese visas when China Southern Airlines wouldn’t let her fly. Read more “How she learned a valuable lesson about Chinese visas”

What happened to my missing Hertz discount code?

Before Stephen Gondek boarded his flight back to Minneapolis, Hertz broadsided him with some bad news. The car rental company had given him a quote of $203 when he reserved his car, thanks to a Friends and Family Hertz discount code. Now it was charging him $814.

What happened to his missing Hertz discount? Read more “What happened to my missing Hertz discount code?”

No ticket on Travelocity. Now what?

When Anne Mitchell logged onto Travelocity to check her flight status, she made a horrifying discovery. She had reserved a flight on Thomas Cook Airlines from Manchester, England, to Orlando, but now she had no ticket on Travelocity. The reservation was a “ticketing in progress” — and she would have to pay $1,950 for a last-minute flight. Read more “No ticket on Travelocity. Now what?”

Can I fight an Avis loss of use claim after 7 months?

If Eric Geyer could retake his Arizona vacation, he’d do many things differently. He’d find out about the Avis loss of use policy when reserving his rental car. He would also check out the auto insurance coverage available through his Visa credit card. He’d carefully photograph the car at the beginning and end of his rental. Read more “Can I fight an Avis loss of use claim after 7 months?”