This is a really expensive American Airlines award ticket error

Andrea Hotaling blames an AAdvantage award ticket error for preventing her from flying to Italy as she’d planned. And now she wants a refund for a nonrefundable American Airlines ticket. Read more “This is a really expensive American Airlines award ticket error”

What’s this $450 non-ATM withdrawal fee, Chase?

Tiffani Lavell had been a loyal Chase customer. So she thought the bank would charge her only a small fee to transfer her funds. But Chase charged her an astounding $450 non-ATM withdrawal fee. Read more “What’s this $450 non-ATM withdrawal fee, Chase?”

An American Airlines flight without a restroom. Is this legal?

Judy Freedman was waiting to board her American Airlines flight to Columbus when the flight crew made a troubling announcement: The aircraft didn’t have a working restroom. And American Airlines wasn’t going to do anything about it — because it didn’t have to. Read more “An American Airlines flight without a restroom. Is this legal?”