Don’t fall for the Facebook privacy hoax

If you’re on Facebook, maybe you’ve seen the messages that supposedly protect your privacy and stops others from using your content without permission.

It doesn’t.
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About the Author
George Jenkins is a freelance writer and website usability design professional based in Boston, Massachusetts. He and his wife like to travel. They have sailed on 22 cruise ship vacations to various areas of the planet, including a Viking River Cruise in 2014 from Amsterdam to Budapest. A consumer advocate, George writes a blog for consumers about identity theft and privacy. When not writing, George practices T’ai Chi.
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Everything you need to know about those new credit card chips

If you’re not already using a new “smart” chip credit card, you probably will be soon.
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About the Author
George Jenkins is a freelance writer and website usability design professional based in Boston, Massachusetts. He and his wife like to travel. They have sailed on 22 cruise ship vacations to various areas of the planet, including a Viking River Cruise in 2014 from Amsterdam to Budapest. A consumer advocate, George writes a blog for consumers about identity theft and privacy. When not writing, George practices T’ai Chi.
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Some Humana customers seek better customer service

Humana, the Louisville, Kentucky-based health care giant, made several moves in 2015 to improve its financial performance and customer service. It didn’t quite succeed. Read more “Some Humana customers seek better customer service”

About the Author
George Jenkins is a freelance writer and website usability design professional based in Boston, Massachusetts. He and his wife like to travel. They have sailed on 22 cruise ship vacations to various areas of the planet, including a Viking River Cruise in 2014 from Amsterdam to Budapest. A consumer advocate, George writes a blog for consumers about identity theft and privacy. When not writing, George practices T’ai Chi.
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Some new Walgreens shoppers at the corner of unhappy and unsatisfied

Walgreens liked Duane Reade so much that it bought Duane Reade in 2010.
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Viking Cruise’s special air program is not so special

When Larry Lawrence and his wife booked a vacation on Viking River Cruises for next February, they chose the cruise line’s air package, which included a special 2-for-1 savings, with an upgrade to business class.

A flight with a low price, more legroom, Viking handling everything, and fewer worries seemed like a good deal. Lawrence’s experience is a reminder to consumers about the limits of promotional air packages from cruise lines. And it’s an opportunity for us to help with a few insider contacts.

Read more “Viking Cruise’s special air program is not so special”

About the Author
George Jenkins is a freelance writer and website usability design professional based in Boston, Massachusetts. He and his wife like to travel. They have sailed on 22 cruise ship vacations to various areas of the planet, including a Viking River Cruise in 2014 from Amsterdam to Budapest. A consumer advocate, George writes a blog for consumers about identity theft and privacy. When not writing, George practices T’ai Chi.
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