Want to avoid timeshare mistakes? Read this

If you’re a regular reader of this site, you probably have seen a number of horror stories about timeshare mistakes people make. Common themes include high-pressure sales tactics, buyer’s remorse, and illusory perks. Read more “Want to avoid timeshare mistakes? Read this”

This Thanksgiving trip turned into a real turkey

Editor’s Note: This week we’re running a series of our favorite holiday travel columns. And we knew we had to start with Andy Smith’s Thanksgiving air travel odyssey. There’s a sequel to “Planes, Trains and Automobiles” in here somewhere! Read more “This Thanksgiving trip turned into a real turkey”

Pimsleur’s customer service speaks my language

This fall, my wife and I will be spending a week in Hungary, so a few months ago I went online and ordered the Pimsleur level 1 Hungarian course. Learning a new language can be fun; it keeps the brain engaged. And it’s also really useful before heading to a foreign country. I began working through the 30 half-hour lessons a couple of weeks ago. Read more “Pimsleur’s customer service speaks my language”

My U-Haul rental ran into a hitch. Here’s how I fixed it.

My experience with U-Haul customer service was a train wreck from start to finish. I wasted hours on hold, listening to how my call was “very important” to them, had to run back and forth between D.C. and Virginia a couple of extra times, incurred some unnecessary extra expenses, and endured a whole lot of aggravation. Can I get a little compensation? Read more “My U-Haul rental ran into a hitch. Here’s how I fixed it.”

A strange but true Thanksgiving travel tale that takes a few twists and turns

Being an airline employee means you get lots of perks, especially free travel, right?

As I found out, the answer is “yes and no.” Pass travel is great when everything runs smoothly, but when it doesn’t, things can get interesting pretty quickly. Read more “A strange but true Thanksgiving travel tale that takes a few twists and turns”