This scrunchy says it all: I’m mad as #$%% and I’m not gonna take it anymore!

Elliott Advocacy fall fundraiser.

What if you could wear something that simply and eloquently communicated one sentiment: Enough! I’m not going to accept bad service anymore! I am part of the resistance! As we start the second week of our fall fundraiser, may I suggest a scrunchy?

Not just any scrunchy, but one made by our good friends at Pomchies, long-time sponsors of our advocacy. I have a box of Pomchies’ newest product, and I can’t wait to give them to a few lucky new underwriters this week.

Are you part of the resistance?

But before I give you details on this offer, let’s talk about you. Whose side are you on?

Just this morning, I heard a story on the radio about shrinking airline seat sizes. One of the sources, an obscure corporate apologist, claimed smaller seats were good for passengers because they’d made air travel more affordable.

It made me think of a debate more than a century ago that led to the establishment of New York’s tenement laws. I’m sure there were plenty of “thought leaders” who claimed windowless apartments without running water created “more opportunities” for immigrants coming to the city.

How laughable that would sound today.

And yet, how many of us, without even thinking about the false logic behind it, believe the argument that smaller seats equal lower ticket prices?

See, corporate America wants you to think your expectations are too high, and that you really deserve the appliance that breaks down or the tiny airline seat in economy class. They say you deserve it because you aren’t willing to pay a lot for it. They even claim it’s good for you.

What nonsense!

Are we suffering from a collective Stockholm Syndrome?

Saying you deserve to be mistreated is a kind of Stockholm Syndrome for customers. You know Stockholm Syndrome? It’s a condition that causes hostages to develop a psychological alliance with their captors. You agree that your “ridiculous” demand for a lower price means you should be mistreated or receive a substandard product.

If you’re suffering from this kind of collective Stockholm Syndrome, you’ll probably click away right about now. No, you’ll say to yourself, this is how a free market works.

This site isn’t for you, because we’re consumer advocates, not company advocates. (Before you leave, know one thing: Although we disagree, you can always contact us with a consumer problem, and we’ll fight for you, regardless of your ideology.)

But if you agree with me that you deserve more — that you’re entitled to a quality product at a fair price — then it’s time to take a stand with me and my team of consumer advocates.

Like you, we cringe whenever a company shill says, “You get what you pay for.” That kind of propaganda turns otherwise reasonable consumers into automatons who profess a mindless loyalty to a company.

“Wake up!” I want to tell them. But my team and I are vastly outnumbered. This important message can’t reach the masses without your help.

That’s why I’m writing this today. Please participate in our fall fundraiser to reverse this alarming trend.

The server melted down again!

Last week we raised $4,000 toward our new server, which will cost about $10,000 a year. But that’s only a fraction of our fundraising goal.

We need to raise a total of $40,000 between now and Thanksgiving. It’s our most ambitious fundraiser ever. And that’s because the need is greater than ever. Unless we can move to a bigger server, the search engines will continue to throttle our traffic, preventing us from reaching a wider audience.

This week, I’m honored to have help from our good friends at Pomchies, which makes the POM ID — a special fabric that identifies your luggage at the airport. The POM ID has become a symbol of resistance. Fly with one of these on your bag, and your airline knows that you’ve taken a stand for better customer service. I’ll be giving away a few of these as well.

Pomchies also just introduced a new line of scrunchies, and I have a box of them to give away today to new underwriters. I love the idea of using a scrunchy as a signal that you won’t tolerate bad service. I’m very grateful to our friends at Pomchies for making this fundraiser possible.

Will you stand with the resistance?

Will you stand with us today against the terrible customer service, substandard products, and you-get-what-you-pay-for attitude that’s infected corporate America?

If your answer is yes, then please consider becoming an underwriter now. Your support will help fund this ad-free website and the independent advocacy we do every day.

So join me now, please. Become an supporter. This week, your name will go into a drawing for Pomchies merchandise.

Wear your scrunchy with pride. Use your ID, knowing you’ve made a bold statement. Because you’re part of the resistance!

Underwritten by

Elliott Advocacy is underwritten by Cavalry Travel Insurance

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Elliott Advocacy is underwritten by AirHelp

AirHelp is the world’s leading flight delays compensation company, helping passengers apply for compensation following a delayed or canceled flight or when boarding has been denied. It is AirHelp’s mission to fight for passenger rights by holding airlines accountable for flights disruptions that are out of passengers’ control. AirHelp has already helped 5 million people, taking the stress out of applying for compensation and making it as hassle-free as possible for travelers around the world.

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Elliott Advocacy is underwritten by Fareportal

Fareportal’s portfolio of brands, which include  CheapOair and  OneTravel, are dedicated to helping customers enjoy their trip. Whether you want to call, click, or use one of our travel apps, one thing is clear: We make it easy to take it easy.

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Elliott Advocacy is underwritten by Mediacom Communications

The nation’s fifth-largest cable operator, serving the smaller cities and towns in the Midwest and Southern regions of the United States. We are a high-performance broadband, entertainment, and communications company that brings the power of modern technology and quality customer experience to life inside the connected home by combining ultra-fast gigabit speeds with personalized local and over-the-top entertainment choices that fit your lifestyle. Details at

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Arch RoamRight is one of the fastest growing, most-highly rated travel insurance companies in the United States. Travel advisors love working with us, and travelers feel protected with our trip cancellation and travel medical insurance coverage. We also make it easy to file a claim online with our fast, paperless claims website. Learn more about RoamRight travel insurance.

Elliott Advocacy is underwritten by Virtuoso

The leading global network for luxury and experiential travel. This invitation-only organization comprises over 1,000 travel agency locations with 17,500 advisors in over 45 countries, and holds preferred relationships with 1,700 of the world’s finest travel companies. Virtuoso advisors collaborate with their clients to create personalized itineraries featuring exclusive perks, while also providing advice, access, advocacy, and accountability. For more information, visit

Elliott Advocacy is underwritten by VisitorsCoverage

As a company that is constantly striving to simplify travel insurance, VisitorsCoverage, is on a mission to help travelers make the better decisions about purchasing travel insurance, quickly. VisitorsCoverage has helped millions of travelers globally to buy the suitable travel insurance and explore the world with confidence. Get insurance for your next trip at  VisitorsCoverage. Lowest Price Guaranteed.

Elliott Advocacy is underwritten by MedjetAssist

Medjet is the premier global air-medical transport, travel security and crisis response membership program for travelers. With a MedjetAssist membership, if you become hospitalized more than 150 miles from home, we will get you from that unfamiliar hospital all the way home to the hospital you trust. All you ever pay is your membership fee. MedjetHorizon members add 24/7 personal security and crisis response benefits. readers enjoy discounted rates. Travel safer with  MedjetAssist.

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