We reached an important milestone this morning when one of our researchers quietly posted the executive contacts for Avis Budget. It marked the first industry category for which the major companies are now available in our database.
In case you don’t know about our database, here are a few details. It’s a collection of insider contacts at the most complained-about companies, published here since 2009. I’m talking emails, direct phone numbers and mailing addresses for anyone with the word “customer” in their title — plus the CEOs, of course.
If you’ve used our contacts database in the past, you know that it’s a great way to get fast results yourself. If you work for one of these companies, you know that companies spend tens of thousands of dollars hiring expensive SEO “experts” to try to bury this information online.
They will not succeed.
Sadly, a large part of our old database was destroyed in a freak server accident a few months ago. We’ve been rebuilding it ever since.
I’m really proud of our car rental category.
You’ll find Alamo, E-Z Rent-A-Car, Enterprise, Hertz and National, for starters. And there’s more to come.
I hope you’ll use this information to get the service you deserve. We have detailed directions on how to make the most of these contacts, including how to create an effective paper trail, how to appeal a case, and when — and when not — to directly email an executive.
If you believe this kind of information needs to be made public, I would also invite you to join our team of researchers. We specialize in finding hidden email addresses and phone numbers, and are happy to teach you everything we know while you work alongside us.
Bottom line? This information shouldn’t be private. No company’s executive should be able to hide from customers behind a call center staffed with script-reading drones.
Agree with me? Then please enjoy the contacts and consider joining our team. We need you.