Carri Schoeller is charged an extra $500 after she returns her rental car to Enterprise. The reason? There’s a small scratch on the bumper. Didn’t they say little scratches don’t count? Yeah, but talk is cheap.
When hurricane Irene plowed through the Northeast late last summer, she didn’t just leave half of New England underwater. The storm also ruined a vacation or two, including the tour of Niagara Falls Jim Allendoerfer had set up for his fiancee and her family.
When it comes to airline fees, you’ve probably stopped asking yourself, “What’s will they think of next?”
When you buy an “illegal” airline ticket — which is to say, a ticket that violates a carrier’s booking rules — the penalties can be severe. It’s not uncommon to have your frequent flier account suspended or for your travel agent to receive a debit memo, demanding the fare difference.
The latest TSA horror story comes by way of Lori Dorn, a human resources consultant in New York.
