“No text message or phone call is worth the risk”
On a late winter afternoon, I was run off the New Jersey Turnpike by a delivery truck whose driver was talking on a cell phone.
Year: 2010
Can this trip be saved? Wrong middle name on my airline ticket
Having the wrong name on your airline ticket is no longer a minor inconvenience, now that the TSA has begun enforcing its name-matching requirements for airline tickets. And that could be a show-stopper for Jesse Demastrie and his wife, who are scheduled to fly from Washington to Las Vegas for the holidays.
Troubled TSA heads into holidays with egg on its face
Just when it seemed things couldn’t get any worse for the beleaguered Transportation Security Administration, they have.
Travelocity refund problem: Where’s my $4,000?
When Marko Grdesic tries to make a change to his itinerary, a Travelocity representative tells him it will cost another $300. It doesn’t. The online agency bills him $4,000, and despite promises to refund the money, it won’t. What now?
Is this enough compensation? Missed my connection because of an emergency landing
Close calls are the narrative glue of aviation journalism. Where would we be without stories of near-misses, mechanical failures and emergency landings?
Did Spirit Airlines pull a bait-and-switch on a credit card application?
It’s no secret that airlines make a bundle by upselling customers on extras when they buy tickets, and one huge moneymaker is the affinity credit card. While you’re booking a ticket, a pop-up asks you if you want to save a little money by applying for a credit card. (What they often don’t tell you is that certain, highly-restrictive terms may apply.)
“Airlines continue to insult my intelligence”
Don’t look now, but the airline industry is getting rich off fees. Very rich.
Uh-oh! Air travel just got a lot more dangerous
It pains me to write this, but when it comes to air travel, I think the terrorists may have won.
Passengers say they miss luggage-inclusive fares the most
It’s been more than two years since most major airlines “unbundled” their fares and began charging passengers for the first checked bag. And although air travelers are now paying more for their luggage than ever — $2.7 billion last year, compared with just $1.1 billion in 2008 — they are deeply unhappy about it, according to a new poll.
A one-year wait for an Air One refund
How long is too long to wait for a refund from your airline? If you said one year, then maybe you know Dani Lind, who spent more than 12 months waiting for Air One to refund $670. How could that have been prevented?