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Copyright Elliott Publishing. All rights reserved. For more information, call (305) 453-4781 or send e-mail to us.

ELLIOTT'S E-MAIL
http://www.elliott.org

March 31, 2003

>> Inside <<

* Greed is … Bad
* When Do You Cancel?
* So You Want Out …
* Five Helpful Travel Hassles
* Looting a Sinking Ship
* No Refund for Ruined Pants

>> First Off <<

** Greed is … Bad
"Greed," said Gordon Gekko, the fictitious villain in the film "Wall Street," "is good." Except, perhaps, if you're running an airline. This week, Charlie Leocha takes a hard look at the rich compensations the airline CEOs have paid themselves despite the record losses their companies have suffered. Complaining is also not good, as I discovered when I looked at five travel hassles that actually work in our favor. Also, check out this week's fixed trip and please don't forget to answer our question.

>> Underwritten By <<

** JohnnyJet.com
Ever wish there were one site that listed every possible link to other travel-related Web sites? Johnny Jet.com does just that, and more. The site has links to practically everything you need to know that's travel-related. Sign up for Johnny Jet's free newsletter that has the week's travel news, tips, webcams, Web sites, and "where's Johnny Jet.

>> By The Way <<

** When Do You Cancel?
Under what circumstances do you cancel your trip? When you get sick? When the State Department issues a warning? When there's a war? This week, we'd like to know what your criteria are for calling a trip off. Send us an e-mail and please include your full name, city, and what you do for a living.

** So You Want Out …
Thinking of canceling your trip? On this week's Fix My Trip segment on 'The Savvy Traveler,' I tell you how to do it. Click on (if the link doesn't work, just go to http://www.elliott.org and click on the link for 'The Savvy Traveler.'

> Pssst! Got a trip that needs fixin'? E-mail it to us.

>> Elliott's Commentary <<

** Five Helpful Travel Hassles
Travelers gripe. It's in their nature. Once they leave their homes and hit the road, many travelers invariably morph from mild-mannered souls into malcontents. Most of the grievances are legitimate, whether it's a surprise surcharge added to a hotel bill, a sourpuss flight attendant who puts the entire plane in a bad mood or a surly car rental agent who strong-arms you into buying expensive insurance. But some aren't. > In bCentral's Power Trip.

> Patience Pays for Flight Gripes
> Airlines Ignore Web Whines
> Charge Card Caveat

>> Ticked.com Talk <<

** Looting a Sinking Ship
Airline executives are back to paying themselves millions of dollars in bonuses while they destroy shareholder equity, lay off workers and slash pensions. Shamelessly, some airline board of directors have protected their own executive pension programs while demanding in bankruptcy court that pilots and other workers give up theirs or see them slashed by half. The money airline executives are looting from their companies is really yours and mine. > In Charles Leocha's column.

> Carrying On
> Good, Bad and ... Ugly
> Code Warrior

>> Triprights.com Ticker <<

** No Refund for Ruined Pants
A water leak in the room above his ruins a pair of expensive pants. Although the hotel offers a refund for the night, it balks at buying him a new pair of slacks. Does he have any recourse? And does the hotel really owe him a new pair of pants to begin with? In a hotel stays gone wrong issue. > In Fix My Trip.

> Which Hotel Bill Should I Pay?
> A Suite Steal
> The Worst of Best Western

>> Also Underwritten By <<

** MilesLink Voices
If you rely on Randy Petersen's WebFlyer site for timely news and information about mileage programs, you'll want to sign up for MilesLink Voices, a new electronic newsletter published in conjunction with Ticked.com. It features the sharpest opinions about travel delivered twice a month to MilesLink subscribers.

** BnBFinder.com
Bed & Breakfasts are travel's best-kept secret. BnBFinder.com offers thousands of inns for vacation, honeymoons or business travel. Gift certificates are available that let your special person choose where and when to go! Sign up for their free monthly newsletter for the latest B&B specials and discounts.

** SkiSnowboard.net
Want to take a ski vacation? Click on SkiSnowboard.net, the authoritative online guide to skiing in North America. These sites have unbiased, hard-hitting information on everything you need to plan your winter vacation. Sign up for their SkiSnowboard Newsletter.

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