Comments on: Socked for a single supplement http://www.elliott.org/the-troubleshooter/socked-for-a-single-supplement/ Consumer advocate Christopher Elliott's site. Fri, 10 Feb 2012 05:25:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Gary Steiger http://www.elliott.org/the-troubleshooter/socked-for-a-single-supplement/comment-page-1/#comment-2050 Gary Steiger Sun, 23 Apr 2006 23:52:45 +0000 http://beta.elliott.org/photos/socked-for-a-single-supplement/#comment-2050 OAT runs wonderful trips, once you arrive at the meeting point. I have been on two (Peru Amazon and Vietnam, both outstanding.) But their office is just terrible. I never allow them to book my flights, for fear of a double redeye with a day hotel in between, and because of excessive cost for business class compared to the miles I would use to get it. If they won't give me a price for land only, I don't go. This means that I never book an extension, since they can (and do) cancel them after I get my flights, and won' t help with arranging the extension myself. I never believe anything the office tells me. Sad that the office can be so bad, while the tours themselves are so outstanding. OAT runs wonderful trips, once you arrive at the meeting point. I have been on two (Peru Amazon and Vietnam, both outstanding.) But their office is just terrible. I never allow them to book my flights, for fear of a double redeye with a day hotel in between, and because of excessive cost for business class compared to the miles I would use to get it. If they won’t give me a price for land only, I don’t go. This means that I never book an extension, since they can (and do) cancel them after I get my flights, and won’ t help with arranging the extension myself.

I never believe anything the office tells me. Sad that the office can be so bad, while the tours themselves are so outstanding.

]]> By: Mike Woods http://www.elliott.org/the-troubleshooter/socked-for-a-single-supplement/comment-page-1/#comment-2049 Mike Woods Wed, 19 Apr 2006 21:46:49 +0000 http://beta.elliott.org/photos/socked-for-a-single-supplement/#comment-2049 I crossed OAT & GCT off my list, On a 2001 trip to Spain on OAT, I paid EXTRA for a single room and got a most inferior room as compared to those in the double rooms. The local guide was of no help. I did a lot of complaining when I got back--they didn't seem to care. I have talked people aweay from booking OAT ever since. They tried to give me A $100 voucher to shut me up. Instead they have lost thousands of dollars of my business I crossed OAT & GCT off my list, On a 2001 trip to Spain on OAT, I paid EXTRA for a single room and got a most inferior room as compared to those in the double rooms. The local guide was of no help. I did a lot of complaining when I got back–they didn’t seem to care. I have talked people aweay from booking OAT ever since. They tried to give me A $100 voucher to shut me up. Instead they have lost thousands of dollars of my business

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