Comments on: Rome will have to wait … http://www.elliott.org/the-troubleshooter/rome-will-have-to-wait/ Consumer advocate Christopher Elliott's site. Fri, 10 Feb 2012 05:25:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Mike Z. http://www.elliott.org/the-troubleshooter/rome-will-have-to-wait/comment-page-1/#comment-11225 Mike Z. Fri, 18 Apr 2008 16:53:38 +0000 http://www.elliott.org/?p=4962#comment-11225 With Alitalia on the verge of financial collapse and possible liquidation, booking travel on the airline would be foolish. And, because of its trouble, Alitalia staff are both angry and demoralized . As a result, the legendary Alitalia customer service has become even worse (if that's possible). Better to fly to ZRH, FRA or VIE and take a fine train to Rome or wherever you're headed in Italy (which is a magnificent country that, unfortunately, is home to Alitalia). With Alitalia on the verge of financial collapse and possible liquidation, booking travel on the airline would be foolish.

And, because of its trouble, Alitalia staff are both angry and demoralized . As a result, the legendary Alitalia customer service has become even worse (if that’s possible).

Better to fly to ZRH, FRA or VIE and take a fine train to Rome or wherever you’re headed in Italy (which is a magnificent country that, unfortunately, is home to Alitalia).

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