http://www.elliott.org/the-troubleshooter/playing-the-name-game/ Consumer advocate Christopher Elliott's site. Fri, 10 Feb 2012 05:25:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.elliott.org/the-troubleshooter/playing-the-name-game/comment-page-1/#comment-6208 megan Wed, 14 Nov 2007 04:26:14 +0000 http://beta.elliott.org/photos/playing-the-name-game/#comment-6208 Wouldn't it have been good customer service on Expedias part to immediately call the customer after receiving her email? Who would still be sitting at their computer 3 hours later(their standard response time)? Wouldn’t it have been good customer service on Expedias part to immediately call the customer after receiving her email? Who would still be sitting at their computer 3 hours later(their standard response time)?

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