Comments on: No luggage, no refund

By: Lisa

Lisa — Sun, 13 Jan 2008 18:41:36 +0000

My family and I recently flew on Spirit Airlines (12/29) to Nassau, Bahamas from Fort Lauderdale. One piece of our luggage did not arrive. Despite several daily phone calls to the airport in Nassau (and a personal visit upon our departure) the piece of luggage has not been found. I have found it impossible to speak to anyone at Spirit Airlines corporate headquarters. The representative at the Spirit baggage office at Fort Lauderdale airport was not helpful except to hand me a form to claim the loss. The approximately 200 bags in his office did nothing to cheer me and of course mine was not among them. Several emails and voice mails have been unanswered. How do you suggest I go about finding out what is being done to trace and return my lost bag? Lisa

By: ken howard

ken howard — Tue, 13 Nov 2007 14:10:50 +0000

All of these articles just prove one main point that noone seems to be making, and it is that the airlines are just like any street thug in any big or small city .. if they can get away with it, they will … if noone catches them, they’re home free. If someone does call them they always say “oh well, A representative said there had been a “mix-up in the initial determination” … Just like any liar or cheat.

By: Kim

Kim — Wed, 11 Apr 2007 19:02:50 +0000

Some friends and I flew to Norway to ski in the Birkebeiner race held once a year. My friend’s skis and luggage did not show up in Oslo and we were 2 days before the race. We spent most of our first day there and the only day before the race getting her some skis, boots, poles, clothing, etc. Her bags showed up at 2 am the morning of the race. Does she have a legitamate claim on new equipment and clothing?

By: Anonymous

Anonymous — Thu, 29 Mar 2007 20:37:24 +0000

I appreciate you helping the Mesick family. My question is does a passenger have to wait 24hrs. to shower/clean themselves & change their clothes after a long day(since leaving home @ the origin city, 2hrs. before flt. ,, ??also delayed take off. then arrive @ destn. several Hrs. later) to be in compliance with airline 24Hrs.rule?