Comments on: Hey Priceline, I want my taxes back! http://www.elliott.org/the-troubleshooter/hey-priceline-i-want-my-taxes-back/ Consumer advocate Christopher Elliott's site. Fri, 10 Feb 2012 05:25:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Susan Gim http://www.elliott.org/the-troubleshooter/hey-priceline-i-want-my-taxes-back/comment-page-1/#comment-18569 Susan Gim Fri, 03 Apr 2009 10:14:33 +0000 http://www.elliott.org/?p=5276#comment-18569 Hello. I am having a similar problem right now. I bought a ticket on expedia. Lufthansa roundtrip flight from Incheon to Vienna. The day after I purchased my ticket I found out I was getting laid off from my job. I realized I could not afford the trip anymore. When I called to get a refund, I found out the ticket was non-refundable. I called Lufthansa and they said they could not do anything for me. I gave up. Then a friend told me that I was entitled to the taxes and fees. (The flight is on April 29). I tried calling Expedia and Lufthansa again, but I kept getting the run around. Expedia would say it goes against their policies and Lufthansa would say they cannot touch my contract because it is illegal. I am very sad about this event. I really would like at least my taxes back ($460 out of $750) I feel really frustrated. Please help me Mr. Elliot. I sent an email too. Susan Gim Hello. I am having a similar problem right now. I bought a ticket on expedia. Lufthansa roundtrip flight from Incheon to Vienna. The day after I purchased my ticket I found out I was getting laid off from my job. I realized I could not afford the trip anymore. When I called to get a refund, I found out the ticket was non-refundable. I called Lufthansa and they said they could not do anything for me.
I gave up. Then a friend told me that I was entitled to the taxes and fees. (The flight is on April 29). I tried calling Expedia and Lufthansa again, but I kept getting the run around. Expedia would say it goes against their policies and Lufthansa would say they cannot touch my contract because it is illegal.

I am very sad about this event. I really would like at least my taxes back ($460 out of $750) I feel really frustrated.

Please help me Mr. Elliot. I sent an email too.

Susan Gim

]]> By: Bill Lasich http://www.elliott.org/the-troubleshooter/hey-priceline-i-want-my-taxes-back/comment-page-1/#comment-15124 Bill Lasich Tue, 21 Oct 2008 18:09:50 +0000 http://www.elliott.org/?p=5276#comment-15124 Another thing to keep in mind. Many of the international non-refundable fares, are refundable when it has to do with illness of the passenger. I've been in the travel business for over 40 years, and I always check this rule prior to offering cancellation insurance. No use charging for coverage that isn't needed. I also believe on the totally non refundable fares, it only applies to the published air fares, not the $330.00 in fuel surcharges. This is why they are listed separately in the fare breakdown field, along with the taxes and fees. Another thing to keep in mind. Many of the international non-refundable fares, are refundable when it has to do with illness of the passenger. I’ve been in the travel business for over 40 years, and I always check this rule prior to offering cancellation insurance. No use charging for coverage that isn’t needed. I also believe on the totally non refundable fares, it only applies to the published air fares, not the $330.00 in fuel surcharges. This is why they are listed separately in the fare breakdown field, along with the taxes and fees.

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