http://www.elliott.org/the-troubleshooter/cant-help-you/ Consumer advocate Christopher Elliott's site. Fri, 10 Feb 2012 05:25:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.elliott.org/the-troubleshooter/cant-help-you/comment-page-1/#comment-45191 catsford Tue, 10 Aug 2010 21:00:00 +0000 http://beta.elliott.org/photos/cant-help-you/#comment-45191 "Heavy carry-ons are a serious problem." I think lots of passengers wouldn't have heavy carry-ons were it not for baggage fees. I travel a lot and thankfully have never had my checked baggage lost (although it was delayed and delivered to me late a couple of times) but I now travel with a carry-on for a weeks' trip so I don't have to pay extra. “Heavy carry-ons are a serious problem.”
I think lots of passengers wouldn’t have heavy carry-ons were it not for baggage fees. I travel a lot and thankfully have never had my checked baggage lost (although it was delayed and delivered to me late a couple of times) but I now travel with a carry-on for a weeks’ trip so I don’t have to pay extra.

]]> http://www.elliott.org/the-troubleshooter/cant-help-you/comment-page-1/#comment-22501 Mary Kay Tue, 11 Aug 2009 15:43:51 +0000 http://beta.elliott.org/photos/cant-help-you/#comment-22501 You left out the possibility that the passenger might need help putting their bag into the overhead compartment because the passenger is short. My husband (who is 6'2") has helped a lot of 5'2" passengers put their luggage up, especially on overseas flights where the overhead bins seem to be really high up. I am 5'8" tall and even I have trouble putting my backpack into an overhead bin. You left out the possibility that the passenger might need help putting their bag into the overhead compartment because the passenger is short.
My husband (who is 6’2″) has helped a lot of 5’2″ passengers put their luggage up, especially on overseas flights where the overhead bins seem to be really high up. I am 5’8″ tall and even I have trouble putting my backpack into an overhead bin.

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