Comments on: Airline grounded, miles gone http://www.elliott.org/the-troubleshooter/airline-grounded-miles-gone/ Consumer advocate Christopher Elliott's site. Fri, 10 Feb 2012 05:25:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Singapore Car Rental http://www.elliott.org/the-troubleshooter/airline-grounded-miles-gone/comment-page-1/#comment-27547 Singapore Car Rental Sat, 21 Nov 2009 20:11:55 +0000 http://beta.elliott.org/photos/airline-grounded-miles-gone/#comment-27547 I am sorry to hear about your ordeal about your frequent flyer miles. I hope you have been able to sort it out. I would hate to have my frequent flyer miles gone like that. I am sorry to hear about your ordeal about your frequent flyer miles. I hope you have been able to sort it out. I would hate to have my frequent flyer miles gone like that.

]]> By: Santiago Valdez http://www.elliott.org/the-troubleshooter/airline-grounded-miles-gone/comment-page-1/#comment-6753 Santiago Valdez Fri, 30 Nov 2007 19:33:02 +0000 http://beta.elliott.org/photos/airline-grounded-miles-gone/#comment-6753 Thank You Michael for the heads up Info. I have the exact same situation. I am calling USDOT! Thank You! Thank You Michael for the heads up Info. I have the exact same situation. I am calling USDOT! Thank You!

]]> By: Michael Clark http://www.elliott.org/the-troubleshooter/airline-grounded-miles-gone/comment-page-1/#comment-6076 Michael Clark Tue, 06 Nov 2007 17:40:39 +0000 http://beta.elliott.org/photos/airline-grounded-miles-gone/#comment-6076 Just wanted to give everyone a heads up...I have been working on getting a refund of unusable tickets for my nanny and her family for over a year for flights they had booked on Aero California before they cancelled service out of LAX...I was given the run around for over a year with the airline and was about to give up when I contact the US Department of Transportation via an online complaint form...within hours I was contacted by Aero California and within 10 days had a full cash refund for the 4 unusable tickets... If you are in the same situation, don't hesitate to file a complaint with the USDOT!!! Good Luck!!! Just wanted to give everyone a heads up…I have been working on getting a refund of unusable tickets for my nanny and her family for over a year for flights they had booked on Aero California before they cancelled service out of LAX…I was given the run around for over a year with the airline and was about to give up when I contact the US Department of Transportation via an online complaint form…within hours I was contacted by Aero California and within 10 days had a full cash refund for the 4 unusable tickets…

If you are in the same situation, don’t hesitate to file a complaint with the USDOT!!!

Good Luck!!!

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