Comments on: 7 ways to find excellent customer service on the road http://www.elliott.org/the-troubleshooter/7-ways-to-find-excellent-customer-service-on-the-road/ Consumer advocate Christopher Elliott's site. Fri, 10 Feb 2012 05:25:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: P.J. Zornosa http://www.elliott.org/the-troubleshooter/7-ways-to-find-excellent-customer-service-on-the-road/comment-page-1/#comment-26780 P.J. Zornosa Sun, 08 Nov 2009 20:13:05 +0000 http://www.elliott.org/?p=9359#comment-26780 I have written recently about Alamo's current lack of customer service. It still remains scarce, however it is only fair to mention that the reason I have neen a loyal customer over the years (Quicksilver Member since 1986!) has been a direct result of their (former) exemplary customer service. It also seems that your experience was: a. A few years ago and b. the fact that you were in Mew Mexico. I think your experience is what I've become accustomed to and that is why their lack of customer service today (by stark comparison) is so poor. I still cannot understand how a VW Beetle is classified as a "Mid-Size" vehicle. Wow. I have written recently about Alamo’s current lack of customer service. It still remains scarce, however it is only fair to mention that the reason I have neen a loyal customer over the years (Quicksilver Member since 1986!) has been a direct result of their (former) exemplary customer service.

It also seems that your experience was: a. A few years ago and b. the fact that you were in Mew Mexico. I think your experience is what I’ve become accustomed to and that is why their lack of customer service today (by stark comparison) is so poor. I still cannot understand how a VW Beetle is classified as a “Mid-Size” vehicle. Wow.

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