Editor’s note: I have some exciting news this morning! I’ve started a blog for CBS Interactive called @Your Service, which explores the relationship between companies and their customers. I’m going to start excerpting from the posts on my site. Please drop by and visit, comment and vote in the poll. Don’t look now, but your [...]
YOUTUBE
He’s back! United Breaks Guitars’ Dave Carroll late yesterday released the third in his trilogy of United-themed songs. It’s a nice little bluegrass tune. Here are details on the making of the song.
Allow me to vent for a minute. Online video may be the future of travel, but it is most certainly not the present.
The ticket agent just threw the book in your face. The hotel clerk gave you a firm “no.” The rental agent shook his head when you asked for a car. Paging Edward R. Murrow.
Marilyn Parver never wanted to become a YouTube star. Neither did Iesha Walker. Their path to social media celebrity didn’t involve uploading an overproduced music video, clips of dancing comedians or laughing babies. They just took their video cameras on vacation.
Elliott is consumer advocate 
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