Samsung won’t fix my ailing washing machine even though it’s under warranty
Kathleen Pierz’s Samsung washing machine only works 60 percent of the time. Yet Samsung refuses to fix it. Why?
Kathleen Pierz’s Samsung washing machine only works 60 percent of the time. Yet Samsung refuses to fix it. Why?
Julie Faro’s Frigidaire washing machine is broken. With two kids and twins due any day, she needs it fixed — pronto. Does she have a fighting chance?
Dorothy Lathan’s dishwasher is a lemon — or is it? Our team of advocates looks into the matter and makes a startling discovery.
When Mike Barco’s new steering unit needs to be replaced, he turns to the manufacturer for help. Why can’t he get an answer?
The on-board computer on Shannon Stout’s Ford Escape went on the blink. It’s out of warranty. Is she out of luck?
Lisa Veyka’s Frigidaire air conditioner stops working just before a hot holiday weekend. Why won’t anyone help her?
Cheryl Emerson’s wireless Internet connection won’t work on her Dell computer. She spends an additional $236 to get it fixed.