The merger between Continental Airlines and United Airlines, which became official at the beginning of this month, is the airline combination passengers would like to unravel the most, a new poll shows.
UNITED
In their push to become the biggest airline on the planet, Continental Airlines and United Airlines wasted no time posting a merger website this morning. Maybe they should have considered hiring an editor before they did.
It’s no secret that the airline industry has seen better days. But how bad is it? Not as bad as the mainstream media would like us to believe, according to airline analyst Robert Herbst, who publishes the Web site Airlinefinancials.com. And not so good that we shouldn’t be cautious with future bookings, he adds.
For those of you who think a well-worded complaint is the fastest way to a free ticket, I have some bad news: The airlines are on to you. Consider what happened to George Yen. He found himself locked out of his United Airlines Mileage Plus account after he says the airline took issue with his frequent complaints.
Elliott is consumer advocate 
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