It’s no secret that the airline industry has seen better days. But how bad is it? Not as bad as the mainstream media would like us to believe, according to airline analyst Robert Herbst, who publishes the Web site Airlinefinancials.com. And not so good that we shouldn’t be cautious with future bookings, he adds.
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UNITED
For those of you who think a well-worded complaint is the fastest way to a free ticket, I have some bad news: The airlines are on to you. Consider what happened to George Yen. He found himself locked out of his United Airlines Mileage Plus account after he says the airline took issue with his frequent complaints.
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