He’s back! United Breaks Guitars’ Dave Carroll late yesterday released the third in his trilogy of United-themed songs. It’s a nice little bluegrass tune. Here are details on the making of the song.
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united airlines
After last Sunday’s Washington Post column, in which I suggested travel companies were being more charitable at this time of year, incredulous readers wanted to see proof. “Where’s your evidence?” one traveler demanded.
Here’s a heart-warming story for the Thanksgiving holiday: James Thomson and a longtime friend, who is suffering from terminal cancer, ran into trouble with their flights from San Francisco to Bali. One leg of Thompson’s flight was canceled, which threatened to end his friend’s final vacation.
United Airlines Captain Denny Flanagan had his 15 minutes of fame — and then some — when he was “discovered” by several prominent print and broadcast outlets two years ago and profiled for his many random acts of kindness. But long after the TV crews left, Captain Flanagan continues to do good at United. I caught up with him recently.
Southwest Airlines, according to a new survey by Glassdoor, a company that conducts online salary surveys.
United Airlines’ Glenn Tilton. He was the third-worst chief executive officer, according to a new employee poll conducted by Glassdoor, a company that conducts online salary surveys.
Christa Southworth’s husband spent part of last year embedded in Iraq as part of the Army’s Human Terrain System, a program that pairs anthropologists and other social scientists with combat brigades to help tacticians in the field understand local cultures. He booked a United Airlines flight home last spring for the birth of his second [...]
Marko Grdesic contacted me in April because Travelocity owed him $4,747, but there was no sign of the money. I assumed a polite inquiry would shake it loose. Wrong.
In yet another sign that the government has adopted a “get tough” approach in dealing with the airline industry, the Federal Aviation Administration today proposed near-record penalties against two airlines for safety violations.
Mary McInnis-Efaw buys a package to Hawaii through United Vacations. But when the price of her ticket falls by $733, United refuses to offer her a voucher for the fare difference. Is it allowed to do that?
You wanna see my frequent flier card? I’ve got your frequent flier card right here.
What’s with the sudden airline niceness? Yesterday, I reported that American Airlines did right by one of its customers after his ticket credit expired. Today, it’s United’s turn.
A few days ago, a Transportation Department official bristled when I suggested that its recent fines against airlines were little more than warning shots. It turns out the DOT isn’t done making its point.
And now an update on an interview I published last week with United Airlines regarding the viral video controversy, United Breaks Guitars.
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