What's the book corporate America doesn't want you to read? Find out now -- or you could get scammed.
Carla Hill thought she’d found an unbelievable rate at the El Dorado Royale & Spa in Playa del Carmen, Mexico, through RCI: one week for $189.
Kristin Luna reserves a car in Austin, Texas but when she checks in, her car rental company is out of vehicles. She’s free to rent from another company, but will have to pay an extra $245. Shouldn’t her car rental company or travel agent help her?
Elliott is consumer advocate Christopher Elliott's site. You'll find everything you need here to fix your travel-related problems. For all other consumer grievances, please see On Your Side.
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