Guess who still has a customer-unfriendly “24-hour hold” rule?

Sapan Parekh assumed — incorrectly, it turns out — that Turkish Airlines would refund his tickets if he canceled within a day.

Wrong.

Turkish is one of the holdouts that allow customers to “hold” their tickets for 24 hours instead of buying and getting a refund. If they purchase a ticket, there are no refunds.

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