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TRAVEL AGENCY

Serban Constantinescu’s Scandinavian tour didn’t get off to the best start. He missed a flight connection from Cleveland to New York because of bad weather, and was a no-show for his hotel in Copenhagen.

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Kathy Agosta calls it a “blatant ambush of personal credit card information.” But it’s far from clear who was doing the ambushing.

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When a young woman named Carissa knocked at my door on a recent Saturday evening and introduced herself as a process server, I knew things were about to get interesting. And when I read the civil action summons she handed me, I was intrigued.

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