Serban Constantinescu’s Scandinavian tour didn’t get off to the best start. He missed a flight connection from Cleveland to New York because of bad weather, and was a no-show for his hotel in Copenhagen.
TRAVEL AGENCY
Kathy Agosta calls it a “blatant ambush of personal credit card information.” But it’s far from clear who was doing the ambushing.
When a young woman named Carissa knocked at my door on a recent Saturday evening and introduced herself as a process server, I knew things were about to get interesting. And when I read the civil action summons she handed me, I was intrigued.

Elliott is consumer advocate
WHAT'S YOUR PROBLEM? If you're having trouble with a travel business - any business - and you've reached a dead end, maybe I can help. Send me an