Posts tagged as:

transportation department

Attention, air travelers: The government has your back.

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Last week, several airlines added a $10 “miscellaneous” charge for flights on on Nov. 29, Jan. 2 and 3. — those are the peak travel days after Thanksgiving and New Years. The news sent the travel blogosphere into something of a frenzy. My colleague Janice Hough this morning predicted the “holiday surcharge” was only the beginning of a new fee orgy.

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I’m on record as supporting a Passengers Bill of Rights. But today I’m changing my vote.

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The Transportation Department this morning a sent a letter to Continental Airlines inquiring into the circumstances of its recent Continental/Express Jet flight 2816 extended delay. So what’s next? I asked Transportation Department spokesman Bill Mosley.

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That would be JetBlue Airways, according to the latest Transportation Department figures. Flight 12 from New York to Syracuse was delayed on the tarmac 328 minutes on June 26, which makes it the tarmac delay winner of the month.

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Can you think of a good reason to hold a flight on the tarmac for more than five hours? I can’t. But the passengers on Mesa Airlines flight 7262 from Washington Dulles to Rochester, NY, on May 29 may well be wondering. According to the Transportation Department, they waited 311 minutes before taking off.

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Two to three billing cycles. That’s the formula answer you’ll get from a travel company when you ask how long your refund will take. But the formula doesn’t always work.

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Is there a federal agency out there that doesn’t have a blog? The U.S. Transportation jumped into the blogosphere today with a site called Fast Lane that promises postings from none other than Secretary Mary Peters and other senior officials.

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