International travelers know what a formidable barrier a foreign language can be. From time to time, language spills over into the headlines — as it did last week when Fidel Castro insisted his brother’s comments about political reform in Cuba were “misunderstood.” Tom Adams knows about language barriers and how to overcome them. He’s the chief executive of Rosetta Stone. Yeah, the company with the ads featuring a hardworking farm boy and an Italian supermodel.

Elliott is consumer advocate
WHAT'S YOUR PROBLEM? If you're having trouble with a travel business - any business - and you've reached a dead end, maybe I can help. Send me an